Our Responsible Gaming Commitment
318 is more than an entertainment platform — it's a commitment to building a responsible environment. We believe online gaming can bring genuine enjoyment to people's lives, but only when it's experienced in a healthy, controlled, and mindful way.
At 318, we encourage every user to play within limits — both in time and money. Our platform is designed to let you decide the right level of entertainment for yourself. We never encourage excessive betting.
Consider your mental state before you start playing
Don't Chase Losses
Regular breaks keep your mind fresh
Know When to Stop — Recognize the Warning Signs
Gaming addiction develops gradually and can be difficult to recognize on your own. Watch out for these warning signs:
Financial Warning Signs
- You're spending more than your monthly budget on bets.
- You keep placing more bets to chase your losses.
- Using household funds or money set aside for debt repayment to gamble.
- You feel intense distress or anxiety when you lose a bet.
Behavioral Warning Signs
- Hiding your gaming activity from family or friends.
- You can't stop playing, even when you want to.
- Gaming is affecting your work, studies, or relationships.
- Feeling irritable or restless when you are not gaming.
If any of these signs feel familiar, it's wise to take a break and seek support if needed.
Set Your Own Time and Spending Limits
The most effective way to game responsibly is to plan ahead. Before playing on 318, ask yourself a few questions and set your limits:
Budget Planning
- Set a fixed budget (৳) for gaming each week or month.
- Once that budget is gone, stop playing for the rest of the week.
- Don't put all your winnings back on the table — make sure to withdraw a portion.
- Never use borrowed money or emergency funds for gaming.
Time Management
- Set a daily time limit for gaming.
- Don't let gaming eat into time meant for sleep, work, or family.
- Take regular breaks during long gaming sessions.
- You can set screen time limits through your mobile app.
Self-Protection Features
318 is committed to helping users stay in control of their gaming experience. Contact our support team to learn about the following features:
Set daily or weekly deposit limits
Temporarily suspend your account for a set period
Contact support for an extended break
To access these features FAQ or speak directly with our support team.
Protecting Minors — Our Zero-Compromise Policy
Participation by anyone under 18 is strictly prohibited at 318. This is not just a legal obligation — it is our moral responsibility.
Advice for Parents
- Keep your login credentials and password out of reach of your children.
- Use app locks or parental controls on mobile devices.
- Never hand your device to someone else while you're logged into your account.
- If something seems off, let our support team know — we'll look into it.
Age verification is required when registering on 318. Any underage user identified on the platform will have their account suspended immediately.
Keep Life in Balance — It's Never Too Late to Ask for Help
If gaming starts affecting your daily life, family, or work, reaching out for professional help is completely normal — and a courageous choice. Contact a recognized health center or community organization in Bangladesh for mental health support.
The 318 support team is available around the clock, whenever you need us. In the FAQ section Find out more about Responsible Gaming.